As per VISA and Mastercard rules, we have established the following Payment Cancellation and Refund Policy:
You may cancel your payment before it has been processed by contacting our customer support team. Once the payment has been processed, it cannot be cancelled.
If you believe there has been an error in processing your payment or if you are not satisfied with your purchase, please contact us immediately to request a refund. Refunds will be issued at the discretion of our management.
Please note that refunds may take up to [number of days] to process and appear in your account.
If you have any questions about our Payment Cancellation and Refund Policy, please contact our customer support team.